Experience unparalleled access to personal health data, including visit summaries and lab results, through the NasonCare Patient Portal. Easily book appointments online using healow Open Access®, monitor medications, and securely message your provider.
NasonCare Patient Portal
Seamlessly communicate, book appointments, and access your personal health data at your convenience.
For prompt assistance with inquiries about your visit, booking appointments, or prescription refills, use our patient portal. You can also access statements and make bill payments with ease.
The Healow Apps
healow™ lets you communicate with our office and access up-to-date medical records. You will be able to access your appointments, lab results, vitals, manage medications, and other personal data all within one app. From the healow™ app, you can manage multiple accounts and access your and your family’s medical information.
No more waiting on the phone to schedule an appointment. Find an appointment that works for you and book instantly – on the go!
Healow Pay
Healow Pay gives you the convenience of making payments by simply clicking on a secure link found in a text message. Making it easier for you to pay your bills quickly and easily online.
Frequently Asked Questions
How do I access the NasonCare Patient Portal?
For returning users, click “Patient Portal” located on the top of the NasonCare website’s homepage. Once on the “Patient Portal” page, select the link “Click Here to Access Our Patient Portal”. Enter your login information in the top right corner.
For new users, if you have provided us with an email, either when scheduling your appointment or during your visit, you should have received a confirmation email signing you up for our patient portal. If you have yet to receive this email, please call the NasonCare team, we’ll arrange to resend the email.
How do I Update or make changes to my Contact Information?
Under “My Account” on the left side of your screen, click “Personal Information”. Here you can make any necessary changes to your personal details, address, phone number, and email.
How do I Update or make changes to my Contact Information?
Under “My Account” on the left side of your screen, click “Personal Information”. Here you can make any necessary changes to your personal details, address, phone number, and email.
How do I enter my Emergency Contact Information into your system?
On the left side of your screen click “Personal Information” underneath “My Account”. Scroll to the bottom of this page where you will find the section to enter or make changes to your emergency contact information.
How do I choose a pharmacy to pick up my medications?
On the left side of your screen under “My Account” click on “Additional Information”. Once you have reached the “Additional Information” page, click on the drop down menu under “Pharmacy”. In the box enter the name of the pharmacy, city, state, and zip code. Click on your preferred pharmacy when you see it appear in the drop down menu. Be sure to click submit at the bottom of the page to ensure your pharmacy details are saved.
How do I pay my bill online?
Underneath “My Account”, click on “Latest Statement”. Scroll to the bottom of the screen and click the orange “Pay Bill” button in the lower left hand corner. Enter your billing information and credit card details when prompted. Once all information is entered, click the “Make Payment” button.
How do I learn more about my medical condition?
Underneath “Education” on your Dashboard, click “Patient Education”. There you will find the recommended educational materials selected by the provider during your visit.
How do I view my lab results?
Click on “Lab/Diagnostic Results” from the drop down menu underneath “Medical Records” on the left side of your screen. If your results do not appear here, they may have not been uploaded yet or you may need to use a different browser.
